Privacy Policy

This Privacy Policy explains how Auto Service Valet ("we," "us," or "our") collects, uses, and protects information when you use our website, booking tools, and services in Houston, TX.

1. Information We Collect

We may collect the following types of information:

• Contact information – name, phone number, email address.
• Vehicle information – make, model, license plate, and basic service needs.
• Location information – pickup and drop-off addresses in the Houston area.
• Booking details – service type, date, time, and preferences.
• Payment-related details – processed securely via third-party payment providers.
• Usage information – interactions with our website or scheduling pages (e.g., via cookies or analytics).

2. How We Use Your Information

We use your information to:

• Schedule and provide vehicle pickup, valet, and Drive Home Valet services.
• Communicate regarding bookings, updates, and service confirmations.
• Process payments and send receipts.
• Improve our services, website, and customer experience.
• Maintain safety, security, and fraud prevention.

3. Cookies & Analytics

Our website and scheduling tools may use cookies or similar technologies to understand usage, improve performance, and support basic functionality. Third-party tools (such as booking platforms or analytics providers) may also use cookies according to their own privacy policies.

4. Sharing of Information

We may share information in the following limited ways:

• With trusted third-party service providers (e.g., payment processors, booking tools) to deliver our services.
• With service centers, dealerships, or repair shops as needed to complete requested work on your vehicle.
• When required by law, regulation, or legal process.
• To protect our rights, safety, customers, or the public.

We do not sell your personal information to third parties.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices

You may update your contact information, request corrections, or ask questions about how we use your data by contacting us. If you receive marketing messages, you can opt out by following the instructions in the message or contacting us directly.

8. Third-Party Links

Our website or communications may contain links to third-party websites or tools (such as scheduling, payment, or social media platforms). We are not responsible for the privacy practices or content of those third parties.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have unintentionally collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of our services after changes are posted indicates your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: Info@autoservicevalet.com
Location: Houston, TX